Blaklader Warranty/Return Policy

WARRANTY

Blaklader will cover ripping or tearing of seams caused by normal wear and tear for the lifetime of the garment. Blaklader will also cover premature failure of any of our products caused by defect in the original material and workmanship. Blaklader has the right to reimburse for minor repairs or replace any defective merchandise at Blaklader’s option and expense. Any product that is no longer in production and cannot be repaired will be replaced with a comparable Blaklader product. Other than the seams, Blaklader does not cover damage caused by normal wear and tear. Since all apparel has an expected service life, normal wear and tear (inducing zippers and other hardware) misuse, neglect, or obvious abuse of the garment are not covered. Blaklader assumes no liability for garments that have had alterations, embroidery, or other ornamentation added to the garment.

RETURNS

New and unused garments returned for credit or replacement are subject to inspection and approval by our return department. Items not approved will be returned and no credit or replacement issued. Returns will not be accepted without a Return Authorization Number. To obtain that number, please e-mail info.canada@blaklader.com and request an RMA form. Please be prepared to provide style number, sizes, reason for return, quantity, the original invoice number, purchase order number, or order confirmation number. Return Authorization numbers are valid for 30 days on the items specified. A restocking fee of 25% may apply under certain circumstances. Cartons containing returns may not weigh more than 40 lbs.